POLICIES

  1. PRIVACY POLICY

This Privacy Policy describes how Dikaiosune (“we”, “our”, or “us”) collects, uses, stores, processes, and protects your personal information when you access our website or use our services within India.

This Privacy Policy is published in accordance with the Information Technology Act, 2000 and applicable rules thereunder. By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

This Privacy Policy should be read together with our Terms & Conditions.

  1. INFORMATION WE COLLECT

We may collect and store the following types of information:

a) Personal Information

  • Name
  • Email address
  • Contact number
  • Business or farm details
  • Address
  • Any other information voluntarily provided by you

b) Sensitive Personal Information (if applicable)

  • Bank account details
  • Payment transaction details
  • KYC documents (if required for business transactions)

c) Technical and Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of access
  • Location data (if permitted)

You may choose not to provide certain information; however, this may limit your ability to access certain services.

  1. PURPOSE OF COLLECTION

We collect your information for the following purposes:

  • To provide animal husbandry and farming services
  • To respond to inquiries and service requests
  • To process payments and issue invoices
  • To improve website performance and user experience
  • To send service updates, notifications, or promotional communications (if consented)
  • To detect and prevent fraud or unlawful activity
  • To comply with legal and regulatory requirements

We will not use your information for purposes other than those stated without your consent, unless required by law.

  1. ACCOUNT INFORMATION

If you create an account or submit business details to Dikaiosune, we collect and store the information necessary to provide our services.

You may request correction or deletion of your personal information by contacting us. Upon such request, we will take reasonable steps to delete your data, unless retention is required under applicable law.

  1. CUSTOMER INFORMATION

If payments are made through our platform, certain customer details such as name, contact information, and payment details may be collected for transaction processing.

Such information may be shared only with payment processors, banks, or financial institutions strictly for processing payments. Dikaiosune is not responsible for misuse of information by third-party payment providers beyond our control.

  1. COOKIES

Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help us analyze website traffic and improve functionality.

You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

  1. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information.

We may share information with:

  • Banks and payment processors
  • Government authorities or regulatory bodies, if legally required
  • Service providers assisting in website hosting or technical support
  • Affiliates or business partners, strictly for operational purposes

Such third parties are required to maintain confidentiality and use the information only for authorized purposes.

  1. DATA SECURITY

We implement reasonable security practices and procedures as required under Indian law to protect your information from unauthorized access, misuse, loss, or alteration.

However, due to the inherent nature of the internet, we cannot guarantee absolute security of data transmitted online. By using our website, you acknowledge this risk.

  1. USER RIGHTS

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications

Requests may be made by contacting us through the details provided below.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. Users are advised to review the privacy policies of third-party websites separately.

  1. RETENTION OF INFORMATION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. POLICY CHANGES

Dikaiosune reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on the website.

Your continued use of the website after any changes indicates acceptance of the revised Privacy Policy.

  1. APPLICABLE LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in Lucknow, India.

  1. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000, the contact details for grievance redressal are as follows:

Grievance Officer
Dikaiosune
Email: admin@dikaiosune.in
Business Address: Khasra No-900 Gha, Mohari Khurd, Lucknow, Mohanlalganj-226301
(U.P), INDIA

We will respond to complaints or concerns within a reasonable time period as required under applicable law.